Toys R Us Complaint - Babies R Us registry Waste of time
Among the many complaints on this page, with which I agree completely, let me add the gift registry program as being a joke. Their prices are higher than Target and many other retailers, and they "red Flag" you for exchanges even if you bring gift receipts OR your own personal receipts (ie: internet orders). They hassle you and have no customer service via the call center or web site(s), as they do not fulfill promises and give generic responses. I have been searching for a mailing address to no avail. I emailed the site after a terrible store experience and got a generic thank you note with no effort toward resolution, even though I had spent extensive time on the phone with their "customer service rep" who promies 2 weeks ago someone would get back to me to straighten out the situation regarding terrible in store treatment.
More Reviews on Toys R Us: