Subway Informative - A little education for the customers
NEWTON, NEW JERSEY -- I have worked at Subway for almost 3 years, and I've read the majority of these reviews. I can't disagree with the fact that some of the employees are downright rude, because I don't work at those Subways to see it happen. But I can say, that the most of these complaints are pitiful and it is almost pathetic that people waste their time going online to complain about them!
First and formost, the people that make your sandwiches, do JUST that. We do not control the prices, the quantities, the rules, anything along those lines. We are there to make the sandwiches, period. It is absurd that someone would attempt an argument with a sandwich artist, when whatever your arguing about is beyond our control! But heaven forbid we were to tell you its out of our control, because then you'd go through the roof.
Secondly, walking into Subway and immediately treating your server with rudeness, is going to result in rudeness back! Is that really THAT hard to grasp!? Subway workers have A LOT of things that need to be done in addition to helping the customers, and it is difficult to accomplish all of these things since the owners completley short staff us to save money. When someone comes in and I say to them "Hi there, what can I get for you?" the last thing I would like to hear is "YEAH I NEED 3 SUBS" . Thats just a tad rude, don't you think? How about "Hello, yes I'd like..." It is not that hard.
Another thing that completley baffles me is how do people not think its unbelievably rude to talk on your cellphone while placing your order?! Its another thing if you are ordering for the person on the phone. But honestly, I could care less who went where, what time Johnny needs to be picked up from soccer, when the wash needs to go in the dryer. WE DO NOT CARE! All we'd like to do is to make your sandwich as quickly and efficiently as possible to move onto the next customer waiting longer than necessary because you are not paying attention to your sandwich.
I could really go on and on, but I'll stop there in hopes that at least a few people will read this and possibly have a little more respect and realization next time they decide to order Subway food.