Ashley Furniture Complaint - Ashley Furniture **STAY AWAY** **CAUTION**
MIDDLETOWN, NEW YORK -- I purchased a bed along with a mattress and box spring from Ashley Furniture in Middletown, NY for my son 3 months ago. The mattress has a deep depression (3") in the center, and the box spring has a 5" depression both in the center as well as the edge.
I sent emails to Ashley complaining about the quality of the products. They asked me for the SKU numbers and I was only able to give them the Box spring # as the mattress did not have a tag.
They told me they would not honor the warranty and there is nothing they can do about it.
I am so aggravated that I had to spend money three months ago, and now have to buy another mattress and box spring. I asked them why they do not stand behind their products, and all I got was "There is nothing we can do"
I WILL NEVER BUY FROM ASHLEY FURNITURE AGAIN - AND I STRONGLY RECOMMEND YOU DON'T EITHER!!