Pampered Chef Complaint - Warranty revised - Pastry masher
Over the years, I have purchased hundreds & hundreds of dollars worth of Pampered Chef and every show the warranty was promoted as a selling point- the Life Time Warranty.
I recently used the pastry masher (first time) and the tine is broken- simply a manufacturers defect. When I called customer service I learned the warranty has changed to three years. How can they legally change a warranty on products that I've already purchased? Anyhow, I explain that it is a manufactures defect and the representative said I have to prove when I purchased it. I have attended many shows and haven't a clue which one I purchased this item. ASININE!! They have lost another consumer