Victorias Secret Complaint - Rude staff, poor behavior and attitudes on behalf of the employees
OAK BROOK, ILLINOIS -- My experience was at the Victoria's Secret at Oak brook mall in Oak brook, IL. My boyfriend had arranged a secret santa shopping spree at that mall for me for my Christmas gift this past Christmas 2010. We entered the store and right away I started shopping I went into the fitting room where I proceeded to wait almost a half hour in line for a room where then the fitting room attendant gave me a card with my name and asked me my bra size in front of everyone which I felt was none of her business if I needed help with my bra size I'm pretty sure I could have gone up and asked her then. As I was reentering the store the other staff member came running out at me asking me if any of my items had lost a censor? I replied back with I don't know here is my tote go ahead and look she proceeded to go through all of my items and say oh OK I'm sorry thank you so I went back to my shopping when it came to both me and my boyfriends attention that all the employees were staring both of us down continuously asking me if I needed any help one right after another at this point I was extremely upset and decided I was done shopping for that day and headed to check out. While waiting in line another sales associate came up to me asking is she could remove the censors off my items for me when I gave her my tote she went through the bag and then handed it back to me and said oh you have too many items they would have to do this at the register so basically she just took my tote and went through everything I had in there and gave it back then when I finally reached the register the associate went through my tote and was again checking all the censors and got on her little microphone and said the "customer on hold" what were those items? and went through my stuff gave me a nasty look and proceeded to ring me up took all my items and threw them in a bag no tissue paper in the bag or anything and then as we were exiting the store every associate in the store watched me with very hard looks as I left the store I am a very frequent shopper at Victoria's secret and average a bare minimum of $100 a month that I spend in that store every month I was so humiliated and disgusted with how I was treated in that Victoria's secret I will NEVER go to that one ever again shopping should be an enjoyable experience where the employees are there to help you make sure of that not degrade and accuse innocent people of trying to steal from a store.