Continental Airlines Complaint - Stolen Items
I and family were travelling to India this winter (Dec 2010) and two smartphones worth 1000 USD were stollen from the checked in baggage. I don't know how this happened. After arriving in Delhi called 800 number and filed complaint. I am doing a follow ups now. It was not a good end of the year.
Return journey was also not pleasant. Nothing was stolen but many passengers including us were pissed off from rude air hostesses.
We booked basinet for out 4 months old, but didn't get any. To our surprise there was only one basinet in the entire flight.