Home Depot Complaint - No Christmas Present Now
Dec.11,2010 I had placed an order online with Home Depot to purchase a large snow blower as a present for my husband for Christmas. Confirmation I received stated it would be delivered in time for Christmas. 2 weeks go by and I noticed the order is still pending. I call Home Depot to be told that the snow blower I ordered is on back order. One week later I call again, to be told that my order will be the next one to be filled. As time goes by Christmas has come and gone, I have no snow blower to give my husband. It is now Jan. 4th and I receive an email that the snow blower I had ordered is no longer in stock and my order has been cancelled. So I call Home Depot hoping they have another item in place of cancelled item, they tell me all they can do for me is to send me the next bigger snow blower which will cost me $400 more and no guarantee that the larger snow blower is in stock and no idea when it would be delivered. So now I don't even have a late present to give my husband.
I should have known not to deal with Home Depot as this isn't the first time I have had problems with Home Depot. Last August I made 2 appointments to have a representative from Home Depot come to my house to give me a quote of what it would cost to have them replace the roof on my house. As I took time off from work to meet this representative, no one from Home Depot showed for ether appointments.
I will never shop with Home Depot again.
Fool me once, shame on you.
Fool me twice, shame on me.
There will not be a third time.