Santa Ana Time Warner Informative - Seniors in California need help

Review by TeresaoftheCross on 2011-01-04
SANTA ANA, CALIFORNIA -- Time Warner Cable in Santa Ana has some of the rudest people I have ever talked to. Instead of checking with someone they will guess the answer to your question. If you ask to speak to a supervisor they often hang up on you and you get a loud buzzing noise in your ear. I am 64 years old and on a limited income. I cannot afford what you charge for Internet, TV and Telephone. Can you please take some consideration in this matter and charge Seniors less money. It is just not fair the way America and American companies are treating Senior Citizens. You need to be more selective with your employees and more helpful to Seniors who are barely making it in this world.

My career was working to help high crime areas to become less criminal and I believe I helped to keep a lot of citizens safe. What kind of reward is this. I may have to stop services altogether.

Thank you for any help you can give us. I am a member of AARP also.

Margaret A. Flanagan
Comments:1 Replies - Latest reply on 2011-01-04
Posted by leet60 on 2011-01-04:
Your situation is unfortunate and I definitely empathize with you. Cable/internet companies, rarely, if ever, have any interest in your status as a senior citizen and are not likely to offer special consideration.

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