Mohawk Complaint - Flooring not to be lived on/with - floating floor
floating floor - Complaint
Why aren't there Lemon Laws for manufacturers??? Why is a company allowed to continue manufacturing a product that has known flaws. Money, money is why. No respect for the consumer. When we moved into a older home we had the kitchen completely redone, new appliances, cabinets and flooring. Unfortunately and unknows to us for some period of time our dishwasher had been leaking and in time saturated the area under the floor. The floor buckeled badly. Upon further investigation I was informed that the floor should not be gotten wet. Now my question to Mohawk is. Why isn't it clearly marked in and on your product that it is not adviseable to use in areas that may become wet. i.e. product not to be used in bathrooms, laundry rooms, kitchens and the like.
When I spoke with a Mohawk representative he was not even interested in taking my name, address or anything else. His response was that they were not responsible and did not intend to be helpful in any way.
I live in Waynesboro and have noted that the Mohawk plant here has gone out of business. They stated the reason was the economy. So why don't they take the stand that if the economy is bad then WE have to get better to survive. No their way is to screw as many customers as possible and when things get down enough grab their bags and baggage and run.
Thanks Mohawk but no Thanks. Never again.