GMAC Mortgage Complaint - Get Rid Of This Company Quickly
HORSHAM, PENNSYLVANIA -- I inherited GMAC Mortgage for my home six years ago and WHAT A HEADACHE! You can never reach anyone; and if you are lucky and you do, they are the worst idiots in the workplace. It takes hours and hours to get through, and finally when you do, you get transferred to a different dept. where you will wait, wait and wait only to give all your information all over again. Then, you get transferred again as they say that isn't their dept. By the time you go thru 3 depts., you only want to do one thing - HANG UP!
After reading all the other complaints, it was remarkable to see that everyone has the same issues and problems as I do. They do not communicate between loan servicing, taxes, or insurance. None of them know that the other exists and has no info on your account so guess what?
TRANSFERRED AGAIN!!!!!! When you hang up, you have accomplished absolutely nothing and pull your nerves together for another day. Thanks to the writer who posted the President's name and address as it was very helpful when writing my three page letter today. THANK YOU!!!
After owning at least six other homes, I HAVE NEVER SEEN SO MANY DUMMIES IN ONE COMPANY. YOU ASK? WHO HIRED THEM??? JUST ANOTHER DUMMY.