Dish Network Complaint - Porn Movies When There Are Kids in the House
SPRING CITY, TENNESSEE -- For several months, when nobody is home, porn movies have been ordered. I have tried going round and round with Dish Network's customer service, but all they will do is set a limit of how many movies can be ordered per month. They will not take the trash off my bill. One of these times, both my wife and myself were at work, and my two sons were in school. Movies were charged to our account at this time. The customer service reps must have been trained by someone who indeed needed training themselves, because they said that they were ordered with our remote. My wife said, "How can they be ordered when there was no one at home?"
On occasion, we have been at home, and our power would go off temporarily. When the power would return and the satellite would return, these movies would be on our service, and we did not order them. We would call immediately to inform the company of what had happened. They still accused us of ordering them and would refuse to take the charges off.
Do these people think that we are totally ignorant as to order these movies and then allow our 8 year old and our 15 year old to view this pornographic filth!