Nordstrom Complaint - Totally Disappointed!!
I am very displeased and disappointed in my latest online purchase with Nordstrom. I purchased two items, ( Michele Watch and Juicy Couture hat & scarf set) which came to a total of $216.87. I utilized a $200 Nordstrom giftcard I received for Christmas and put the remaining $16.87 balance on my Visa card. Unbeknownst to me, Nordstrom charged the entire $216.87 on my Visa card, plus took the $200 off of the giftcard. I called the Customer Service department and was given the run around for 4 days. Noone can tell me how this happened and I STILL have NOT received a credit or my money back. The Customer Service Reps keep telling me that they will take care of it but I am still out $416.87!! I will NEVER shop online with Nordstrom again.