Kmart Complaint - Complaint of product availability
AUBURN, MAINE -- Being an hour's drive away from where I live to the KMart is hard enough of a drive in the winter time but I also have ms and just walking from the parking lot into the store is exhausting, but I push myself. First visit I wanted to purchase a Jaclyn Smith 7 ft Rotating Christmas Tree (colored lights), at that time I was told by the salesman there were some on order but the store was out and that I could purchase another kind. I politely refused as I adore Jaclyn Smith and wanted this tree badly. I inquired about the shipment and was told within the next two weeks, which was after Christmas. I traveled to Kmart the week after Christmas only to find no Jaclyn Smith trees again. No rainchecks. And the employee was a bit rude to me as well when I only asked if there was any out back. I came home and decided to check online, but to no avail was I successful. Knart posted those trees are no longer available online. Half the time the store orders so much of something they can't get rid of it, and something they know the public will go crazy over seems to only order a handful.