Manny's TV and Appliances Complaint - Poor service provider
HADLEY, MASSACHUSETTS -- I called Manny's to schedule a service call for my Bosch dryer, which had started spewing grit and lint onto my clean clothes. I was told the cost of a service call is $140. When I mentioned that I'd like the service to include a cleaning of the dryer exhaust duct, the Manny's representative said "oh no, we don't do that." I suggested that a blocked exhaust duct might be a likely cause of the problem, and that I didn't want to pay $140 to have someone tell me that, and then not fix it....the representative just repeated that they only fix the dryer.
I called Salemi Appliances in Springfield. They'll fix the dryer AND do a thorough cleaning of the exhaust duct as part of the service call. I've hired them.