AMERICAN TV & APPLIANCE Whirlpool Washer - TWO FIRES IN MY WASHER so far. Replaced motor 3 times and many other parts! HORRIBLE SERICE AND POLICIES
WAUKESHA, WISCONSIN, WISCONSIN -- I bought a Washer from American TV & APPLIANCES. Since bringing it home, we have had nothing but problems with this washer. 3 Motors broke so far, belts, pressure hoses and the list goes on. I call, because when I bought my 5 year warranty...I was told 3 strikes and it'll be replaced. They have been to my home, nearly 8 times and...I'm still sitting without a fixed or replaced washer. Now when I call American, they say WHIRLPOOL's policies have changed, you need 4 parts to fail before WHIRLPOOL will replace your appliance. I have had 2 fires in my washer, and this to me is a HUGE deal...yet, it's well we will fix it for you. I cannot even list the problems we have had. I am never buying an appliance with the name WHIRLPOOL on it again. BUYER BEWARE of this company and their hidden policies. If we have another fire, &I am not home this time, like I was in the past. They will have a HUGE lawsuit on their hands. THANK YOU! From a frustrated Buyer!
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