Conn's Appliances Complaint - You should work for these guys
DALLAS/FT. WORTH, TEXAS -- I know you have a complaint about the sales persons, but honestly I work for them and I can tell you the sales persons get NO good training, then are turned loose in the store trying to hold their heads above water. They have to listen to irrate customers who want what they want and want it NOW when we are working with a computer system AS 400 that has been used for at least 25 years. Its ancient, long, and not operater friendly, especially to those of us that are not totally young and computer nerds. So, it takes 20 to 30 minutes to check out some persons and that is ridiculous. I agree, but its what we have to work with in this 21st century top of the line company. During Christmas all the stores do well just because of the rush, no more. Then when the January slow down hits, All of us Sales personel get chewed out and blamed for the low numbers and told theres the door, if you don't get on board your fired and we don't want you here. One of the district managers that is really bad about this and all of his managers, is Bill Ward. He told us "we want you to make money, but really your just a number with Conns and I don't give a "s***" if your here or not." I have heard from other sales persons that this is the normal ritual, not an exception. I have been told many times we are only a number to Corporate, and they don't give a crap for any of us or our families. This is the 21st century and its time someone told these dictators that this type of dictatorship don't work any more. this is not the military and its not Nazi leadership. We go to meetings, and every time one of the owners or big bosses coughs or blows his nose, a manager will run up on the stage with his hands over his head clapping and ordering everyong to clap and yell. Its pure nonsense and assinine. They have no respect or dignity working for this company. Dont shop there, even the managers can't make decisions without contacting the district manager, Bill Ward. You have a complaint or you want to help the misdirected sales persons, call Bill Ward, and give him a head full of the mistreatment of not only you in the stores, but of the sales persons that are not equiped to sale properly to you. Help us make a stand.