Anytime Fitnes in Monroe, WA Informative - Unless you want to scrape the bottom of the barrel..
MONROE, WASHINGTON -- I pre-paid for personal training that I was not able to use, due to some traumatic personal events. My trainer refuses to give me a refund. She claims that she must "protect" herself. Protect herself from what?? She didn't have to do a darn thing but gets to keep $500!!! Where's my protection as a consumer?
I have been trying to get copies of the "supposable" paperwork I signed letting me know there were no refunds, but the flaky trainer is taking her time getting it to me..claiming all kinds of wishy washy excuses. When I used the training services before she was constantly sick and cancelling on me without 24 hours notice, forgetting her scheduling books, forgetting to give me copies of my paperwork (which I never did get), and pretty much asking me the same questions over and over each session b/c she couldn't remember anything!
After talking to others, I now realize that this company hires personal trainers that can't get a hired at other more "professional" gyms. Buyer beware.. and never pre-pay even when the low quality trainer pushes for it.