Tony of Beverly Hills Complaint - Poor Customer Service and Shipping

Review by vicki1221 on 2011-01-07
MOORPARK, CALIFORNIA -- I purchased a hair piece as a gift for my Mom for Christmas and had it shipped directly to her. The postage was incorrect so she had to pay the amount owed. Because the color didn't match she called them to get a return number and learned they don't take returns. Not only was she not able to return it but she is now out the postage. Don't use them for a Christmas gift unless you want to be disappointed!
Comments:1 Replies - Latest reply on 2011-01-07
Posted by momsey on 2011-01-07:
Did they disclose the return policy at the time you made the purchase? Where did you order it from?

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