Tommys Complaint - Tommy's doesn't like money
On 1/7/11 I visited your Tommy’s in Chino, CA and ordered about $49 worth of food I took my mom and my brother because we always crave Tommy’s burgers and ordered some extra to go for my dad and sister. I waited in line probably had 10 people ahead of me. The time was 12:30pm lunch time. The lady tells me my total and I pull out my money all I have is a $50 dollar bill and some one’s. Well they wouldn’t take my $50 dollar bill. I think that’s the biggest joke if it was late at night or drive thru I could understand. I could also understand you guys not accepting a $50 bill if all I ordered was a small drink or something, but no it was a big order and you guys denied my cash.
I drove out of my way to visit your establishment from Fontana, CA to Chino, CA. Now my family and I just think your establishment is the biggest joke. Guess you guys don’t like money. We ended up going to In N Out and guess what they took my $50 bill no problem and it was the drive thru. All I can say is you have lost some loyal customers I’ve been going to Tommy’s since I was a kid but no more. I don’t expect a response back or any comp in any way but I figure you should know so you’re not a laughing stock. Might wanna rethink that fail policy.