Liberty Travel Complaint - Cruise

Review by maggiemay on 2005-04-04
DEPTFORD, NEW JERSEY -- Not informative. Poor service. I transferred this booking to another agency. Just found out Liberty Travel agent (Rae) did not add properly and this will cost an additional $356.90 for me take this cruise due to her mistake. They knew about this mistake and never told me. I have a letter stating what I owe contrary to what the cruise line has. This letter is signed by their manager Deptford, NJ office~Madeline~ Contacted corporate, these people have no customer service skills, ~Verley~ even laughed as I was explaining my problem to her. The hardest thing for me to understand is their lack of respect and treatment of clients. Buyer beware do not go to Liberty Travel

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