The Book Depository Complaint - Illegal Practices
The merchant named appears to be a scam. I ordered merchandise from them online and have yet to receive it. I emailed them the day of purchase to verify the order did go through properly and I received an email back in less than 24 hours confirming it was received. Days after not receiving a shipping confirmation or the product ordered I email them asking for tracking information. My inquiry did not receive a response. I looked on their website further to obtain a phone number and saw that they do not take contact by phone. I emailed them two more times without a response. Now a month after my order was placed I have not received any response and still have not received the product I was charged for.