Heat Wave Complaint - Overcharging
BARNAGET, NEW JERSEY -- Ok my boiler had stopped working so my heat wasn't working so I called this company HEAT WAVE an asked them to come take a look at my boiler to tell me the problem the guy on the phone told me just to come an take a look an tell me the problem would be $55 but then when the guy gets here the price is now $82 so he finds the problem to be my inducer an it needs to be replaced.
OK so how will this cost me so he comes back with a price $441 for parts $142 for labor when questioned why so much his response was that my boiler was a older model an they didn't make parts for it so they have to make one for my boiler so he says its either that or pay a couple thousand dollars for a new one so I told him to get it cause I need heat in my home you know.
Luckily he had to order it because it gave me time to research it so I called the company that makes the boiler an they had given me a number to a place that sells parts to their products so I go to the web site of the place I was given an theirs the part that's supposedly no longer made for my unit and its for only $229 an I called a different company and asked them how much for a install of the part $90.
So please do your research its messed up that even in these hard times that people are trying to still take advantage of others.