Comcast Informative - Comcast tricks - Digital Cable TV
MEMPHIS, TENNESSEE -- I was having trouble with my service. My cable box was screwing up. So I called Comcast and told them, they said lets refresh the box with no fix. The Comcast representative said let me send a representative out, I said wait. I called my father who was a communications expert to check out the problem. First he unhooked the box and hooked the cable direct to the TV, the picture was fine. Then he hooked up a expensive piece of equipment between the box and the cable, results were possible fraud. So he had me call Comcast to have them refresh the antique cable box they gave me. My dad said the signal they were sending to the box was not showing. The representative wanted to again send a tech. out. My dad said to not do it till he did something else. He check the box out and it was fine. I was being lied to that they were the cause of the problem. If the cable worked direct then it is the box or the signal they send, my dad said since the box was fine, just old and week. Comcast was interrupting my signal so I would call in and they can send out a technician and charge me a service fee of 29.00 That they do not mention till after. After talking to a few of my friends that used Comcast before had the same problems. The lies, fraud, old equipment and reps. that have to deceive the consumer or look for another job. I dropped them like a bad habit and, called the FCC they told me that if everyone had problems with cell phone and cable or sat. would call in to them and report the Company's They could and would and are waiting to be able to resolve the issues. Comcast has a bad bad rating, worst than AT&T. Call the FCC Please don't sit on your problems unless you wish to continue to pay for the problems.