Nikon Complaint - Customer Service a horror!
I purchased this camera for my 86 y. o. father to have some fun with. He doesn't have a computer, but could plug this camera into his TV and view his pics and videos. However, NIKON is too cheap to include an owner's manual in printed format, just a CD rom to view on a computer. I took issue with this, as they sell a camera you don't need a computer to use, and an owner's manual that does require a computer. After calling the company, I was informed, by an "outsourced agent" that I could print the manual (around 200 pages) if I wanted it in printed format. I said that a $300 camera that doesn't need a computer should come with a print manual. The agent said I could have one if I e-mailed my receipt for the camera. I was given a website that didn't work, after trying for hours to get my information through, I called Outsource Customer Service once again. I got the same information, so while we were connected, I tried again and again to get through on the requested website, without success. This agent offered an alternative e-mail address, which I successfully used to send my Amazon receipt. He said I would be getting my manual in the mail. Of course, this did not happen. I sent two further proofs of purchase to this website, and still nothing. I will NEVER purchase another thing from this company.