Gateway Complaint - Hard Drive Crashed in 3 Months
With a decade of owning home computers by Dell and Packard Bell, I had no issues or concerns until I went to Best Buy and bought a Gateway computer in August of 2009. I was set to get a Dell but was talked into the Gateway by the salesman. And it has been the worst purchase I have ever made as a consumer. This thing as been a piece of garbage since
Day 1. The first computer wouldn't start up at all so I returned it. The second computer seemed to work just fine until I got the blue screen of Death after 6 months. We called the Geek Squad and had to re-install everything to the factory default settings. Ok...great. And then 6 months later (still under warranty) - this awful machine crashed again with another blue screen of death.
We took it to Geek Squad. We were told it had severe hard drive damage but there was noting else they could do but charge us to re-install everything - which I can do on my own. So...we started over from scratch again. Same drill....we re-installed everything. And like clockwork, this piece of garbage crashed again 6 months later. You could set your watch to it.
This Gateway is the worst purchase I have ever made as a consumer and Geek Squad hasn't been much help in the process. God forbid you put anything on this hard drive and trust that it won't crash EVERY 6 months. I regret putting my hard-earned money down on this thing. Imagine taking your car in to get started back up every 6 months. This purchase has been a disaster and nothing but a heartache. AWFUL. I will not rest until I settle this with Gateway and so far their customer service is scarce at best. You would think I bought this used at a garage sale.