LA Fitness Complaint - No Help - Membership Cancellation
CRESCENT SPRINGS, KENTUCKY -- Please be sure to read the fine print when you cancel you LA Fitness membership. My daughter was home from college for Christmas. I purchased a membership for her to work out. Minimum 2 months when she is home for 3 weeks. I agree to this and was told when she goes back to school go to the front desk to have the membership cancelled. I go to the front desk Friday to cancel her membership. I am handed a piece of paper that I have to mail into "CORPORATE". Not what I was told when we spent the $50 dollars for a 3 week membership. So I ask the manager if she would put the form in the mail and get it to "CORPORATE". NO CAN DO! You need to mail it yourself.
I look at the clown salesman who sold me the $50 3 week membership and he is useless. The gym is nice but their attention to detail and customer service are in need of a workout / body makeover!!!