Quality Inns, Suites & Hotels Complaint - Terrible
Complaint
Review by dora_105 on 2011-01-10
I was traveling and decided to stop at the quality inn located in burr ridge Illinois, my mother and I went into the hotel and the first thing that struck us was the terrible smell, almost like roach spray..next was the front desk staff.. all wearing their winter coats and gloves, in addition there were guests in the lobby with their coats on.. people in the bar / lounge wearing their coats and gloves.. when I asked someone why it was so cold inside..i was told that the hotel is in financial distress and they are only allowed to keep the heat at 55 degrees.
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