Send.com Complaint - Worse than Snail Mail

Review by Tip3 on 2011-01-10
PRINCETON, NEW JERSEY -- I ordered a Vodka basket for my friend on Dec. 29th from send.com. During the ordering process, I was asked which date I would like to request for delivery. I chose Jan. 4 as it was available on the list of dates. I told my neighbor about the delivery date. I heard nothing from send.com and they didn't notify me until Jan. 6th, that the order would be delivered Jan. 12th! I cannot believe that the turnaround time could be that bad! If the order comes as stated, that would be a 14 day turnaround. The website advertised a 3-6 day turnaround time....I am very upset and would never order from them again!
Comments:4 Replies - Latest reply on 2011-01-11
Posted by Skye on 2011-01-10:
Maybe weather conditions have had something to do with shipping and delivery delays.
Posted by bcd on 2011-01-11:
Cool gift. I wish you were MY friend. Olives included?
Posted by Anonymous on 2011-01-11:
I'd prefer the olive branch in this case.
Posted by jktshff1 on 2011-01-11:
Hey! they were aging it.

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