Universal Studios Complaint - Left feeling ripped off at Universal Studios
ORLANDO, FLORIDA -- My family and I had an experience at Universal Studio that has left us feeling disappointed and very. We entered the park around 11 am at the cost of $566.88 (6 Adult tickets plus parking of $30.) on December 22, 2010. Two hours passed (because of pushing and bumping thru crowds and poor signage) beore we were able to experience anything the park had to offer – and that was lunch at an additional cost of $40. We had to wait until 3 PM to enter Harry Potter Theme Park only to queue up for a line a mile long for the Forbidden Journey.
There was no crowd control and no employees within sight to give direction. It was dangerously overcrowded. If one person panicked we would have been trampled to death. Families were forming chains, holding onto each other so as not to be separated. This was a very dangerous situation. After the ride we found ourselves again fighting our way out of the gift shop. My husband and I are seniors and we were so uncomfortable with the crowds that we had to escape Harry Potter Theme Park to Dr. Seuss land. We rested a few minutes then left the park at 4:30 PM. Our daughter and her family queued up for another line (40 minute wait) to purchase a wand for her two children - another $60 for two wands.
Almost $700 for us to enjoy 2-3 minutes on a ride compared to hours of frustrating, dangerous overcrowding for over a hundred dollars a person is a complete rip off.