Chadwicks Complaint - Beware of exchanges - exchange of 3 blouses
BOSTON, MASSACHUSETTS -- I ordered some clothing several months ago from Chadwicks and was pleased with the items, except I needed to exchange 3 blouses for a different size. I was not familiar with their polices but the person I talked to on the phone stated she would get the items right out to me in the mail, never explained how the exchange preocess worked or anything. I found out 2 days later, they charged my account for the price of the blouses. I avoided an overdraft on my account, thankfully. so I retunned the items and about 6 weeks latr they refunded my money...minus the shipping charges! There are more reputable clothires on the web, who do not charge for exchanges, so buyer beware! They take your money and take their time shipping the items, have horrible customer service plus deceptive offers on their order page.