Great Call Jitterbug Complaint - I Could Just Scream!!!

Review by Katsee on 2011-01-11
I first bought this phone just to be a phone, tried to add voicemail never worked messages never came through. Had to call an 800 # they gave me to get them said buy a new phone so after months of not getting messages except through 800 # I finally bought a new phone a few weeks ago still can't fix the problem I am unemployed and trying to get a job can't afford to miss a call. They have nothing but excuses, I'm so sorry I cancelled my land line for this piece of ##### I can't believe all the problems I have had with this phone.

The phone # they said they would put in my phone never showed up people getting mad at me that left messages that I never got soooo sad.

Andrea sommers
Comments:2 Replies - Latest reply on 2011-01-12
Posted by MRM on 2011-01-11:
There is Tracfone for $10 and the phone model is LG 410G.
Posted by Sue Weaver on 2011-01-12:
My name is Sue Weaver, and I’m the VP of Customer Service at GreatCall, creators of the Jitterbug cell phone and service. I saw your post today and hoped I could personally discuss your concerns with you.

We apologize that you encountered these issues, and I’d like to learn more from you about your experience so that we can resolve for you and in the future. If you would like to discuss with me, you may contact me at your convenience at 760-602-6700 and ask to speak with Sue Weaver.

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