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Dollar Rent A Car Systems, Inc. Complaint - Dollar Rent A Car !!!!! BUYER BEWARE !!! JUST SAY NO AND RENT ELSEWHERE !!!!! - Rental car
Rental car - Complaint
DO YOURSELF A FAVOR AND DO NOT EVER RENT FROM DOLLAR..THEY WILL MOST CERTAINLY OVERCHARGE YOU AND WILL NOT BAT AN EYE WHILE DOING SO.
The story....
I purchased a car rental through Car Rental 8 who reserved a car from Dollar Rent A Car. I specified pick up in Jacksonville and drop off in Orlando. I paid $306. I picked the car up in Jacksonville using the voucher and noting there would be taxes of ~$20 charged to my card. A week after returning the car at the specified airport at the specified time, I find an additional charge of $195 on my card. I spoke with Dollar and they told me they charge a $150 drop fee. Good for them. I clearly specified the pickup and drop locations, also clearly identified on the voucher/reservation. Customer service reviewed the contract and stated that the rental fee was just over $200. Even if they do charge me a $150 drop fee, this still does not add up to the $500 that I have been charged.
I spoke with Dollar and they told me they charge a $150 drop fee. Good for them. I clearly specified the pickup and drop locations, also clearly identified on the voucher/reservation. Customer service reviewed the contract and stated that the rental fee was just over $200. Even if they do charge me a $150 drop fee, this still does not add up to the $500 that I have been charged. I think I have been wrongfully charged any amount over the original $306 and want the difference back.
Dollar's customer service does not seem concerned about my threat to post complaints on the internet until the end of time. I need some amusement and will do so until my dying day.
For anyone that missed it the first time...
DO YOURSELF A FAVOR AND DO NOT EVER RENT FROM DOLLAR..THEY WILL MOST CERTAINLY OVERCHARGE YOU AND WILL NOT BAT AN EYE WHILE DOING SO.
The story....
I purchased a car rental through Car Rental 8 who reserved a car from Dollar Rent A Car. I specified pick up in Jacksonville and drop off in Orlando. I paid $306. I picked the car up in Jacksonville using the voucher and noting there would be taxes of ~$20 charged to my card. A week after returning the car at the specified airport at the specified time, I find an additional charge of $195 on my card. I spoke with Dollar and they told me they charge a $150 drop fee. Good for them. I clearly specified the pickup and drop locations, also clearly identified on the voucher/reservation. Customer service reviewed the contract and stated that the rental fee was just over $200. Even if they do charge me a $150 drop fee, this still does not add up to the $500 that I have been charged.
I spoke with Dollar and they told me they charge a $150 drop fee. Good for them. I clearly specified the pickup and drop locations, also clearly identified on the voucher/reservation. Customer service reviewed the contract and stated that the rental fee was just over $200. Even if they do charge me a $150 drop fee, this still does not add up to the $500 that I have been charged. I think I have been wrongfully charged any amount over the original $306 and want the difference back.
Dollar's customer service does not seem concerned about my threat to post complaints on the internet until the end of time. I need some amusement and will do so until my dying day.
For anyone that missed it the first time...
DO YOURSELF A FAVOR AND DO NOT EVER RENT FROM DOLLAR..THEY WILL MOST CERTAINLY OVERCHARGE YOU AND WILL NOT BAT AN EYE WHILE DOING SO.
Comments:
Posted by dan gordon on 2011-01-11:
3rd party websites seldom quote one way rentals. ANY website outside of the car rental firms only shouldn't be trusted. You have to read the fine print of the 3rd party website. Did they have a choice to pick a different city as a drop off?
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