Wal-Mart Complaint - Matching their own prices?
HOUSTON, TEXAS -- Well I went to the local Tomball Tx. Walmart and found a GPS I needed for the car. Unfortunately the one that I wanted wasn't in stock, at this location, and was listed on hand at another location 20 miles away. So I arrived at, what I thought was the "right" Walmart I needed, and to no surprise they were not here. So the Associate located on his lil scan tool the "right" location and sent me on my way. I drive several more miles down F. M.1960 to the location near Champions Area, and when I get to Electronics and Ask to see the GpS I requested, I was informed that the lock was broken and they couldn't open it. I then requested a manager, so an associate sends me to customer service and well, CS Manager said there was nothing she could do and called over radio to get help at GPS' and to find a way to fix the problem they have. I was sent back to electronics and I waited some 30 min. and NO HELP CAME! So I calmly asked another female associate to help me, "She was a different associate from earlier". She Grabbed keys and NO Problem opened the lock and pulled out the GPS I wanted. "MANY thanks" I replied. At the counter I noticed the Price was $179.xx. At Tomball Walmart Price marked $129.xx So I asked for a Price match Or something to satisfy my Aggravated nerves already."That's $50 extra and I'm having to Drive Around. Manager was called and WELL, SADLY I WALKED STRAIGHT OUT THE DOOR EMPTY HANDED!!! Manager Stated they do not do price match store to store. MAYBE if it was from Walmart.com they would honor BUT NOT FROM ANOTHER WALMART STORE??? WTF?? "Why The Face"??? MAYBE BECAUSE I"M NOW AN UPSET EX-WALMART shopper!!
I'm completely surprised that Walmart will not Honor THEIR OWN PRICES STORE TO STORE ! at least Locally.
This was originally a "HoneyDO" task, that had me ready to say "honey do-it yourself".... VERY very upset of this outcome...
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