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Philips Electronics North America Complaint - Another Plasma bites the dust - 50 inch Philips Plasma

50 inch Philips Plasma - Complaint
Review by bean138 on 2011-01-12
I hope this review can help save someone from making the mistake of buying a Philips (or anything made by them) TV. My plasma, like a million others, went bad after about 3 years. It just clicks and will not turn on. I was overwhelmed when I saw how many complaits there were about this problem. It seems that Samsung has the same problem but is taking action and repairing their TV's free of charge like a good company should! I called Phillips several times not getting anywhere, e-mailed several times and got to response. I recently contacted my local news station on their consumer hot line. They are also trying to contact Philips. I'm hoping enough people submit complaints to everyone they can so that Philips owns up to its mistake! My friends Samsung was fixed by a professional in a matter of minutes! Well, my Philips TV is all Samsung parts so why won't the fix it??? STAY AWAY FROM THIS COMPANY!
Comments:
Posted by Alain on 2011-01-13:
Good idea to contact your local TV station.
Posted by ript on 2011-01-13:
There have been many unhappy plasma tv owners displeased with the short life spans of their tv's. Have you checked troubleshooting websites for possible solutions? I find I can usually solve most issues myself with a little research.
Posted by trmn8r on 2011-01-13:
"I called Phillips several times not getting anywhere"

When you called, what did you ask and what was the response? Is the tv under warranty? Has a repair shop told you the tv can't be repaired?

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