Electrolux Complaint - Poor Quality - Poor Parts availability - Poor Service - Buyer Beware
I just purchased a brand new laundry set and am completely shocked at the level of quality, timelines of parts availability and service. Dryer sounds like a rattle trap and does not thoroughly dry clothes. Serviceman was out took the new machine completely apart and ordred 2 parts. He stated he was not sure they would address the problem but it was his best attempt. I have now been waiting almost 2 weeks for the parts and still no commitment other that they are in transit. Sure wish I would have stayed with Whirpool - better service - faster parts - better quality.
Would love to just return both units based on my experience. I feel Electorlux should at a minimum replace the dryer. I purchased a new one not a factory second.