American Express Complaint - American Express the Evil
December 31st, 2010 at 16:22
Boycot American Express
I was a 13 year member / customer of American Express. With A credit score off 800 and decided to open a Import furniture company. American Express did a great job offering me 5 accounts with credit of 150k with low aprs and continued to market me and offer more account. I pay all my debts on time and importing counted on American Express for my container purchases.
This is what American Express can do for you
They will offer you loads of great deals, but watch out here is what they did to me.
2 years agog they told me my Gold account ad earned 40k + earned spendatures, then when economy took a turn they quickly lowered it to 22k and said your FICO score changed, it hadn't changed until they did this to all 5 account I had with them maxing out my cards making it appear as I was debtited out.
November 2010 they called me before my cut off date asking for a payment, I stated my cut off date was next week and that no payment was due. They contiinued to beg to set up a payment, I said why are you calling I always paid my debts on time, I paid 65k off in debts this year, she replied oh yes and 25 k off on your account s with us, you are a excellent customer fo 13 years, then said can we set up your next payment. I said no, I will pay it as I always do, the day before my statement date they emailed me a letter saying,
So there are no surprises when using your account we lowered your limit on your gold card t0 1500.00 stay in your limit oor you will be embarrasssed at checkout.
I called a supervisor aginwas told my FICO score changed, (i ran a crdit report and no changes EXCELLENT CREDIT). Then said if you give us 3 years business taxes maybe we will give you a little bit back, I closed all acount told her she was damageing my acsh flow for my company and importing and it was all or none, meaning work this out or it would cause me into default, she replied your FICO score created this …I have my credit report printed and its excellent.
I had a container departure leaving indonesia and needed it, I had to use the money I would have paid them to get my goods to save my business, I in turn incorporated my business, homesteaded my home to protect me from them. I sent them the Sease & desist letter as I was advised to do so. I sent them a letter to do debt consolidation and immediately they sent me to collections. I now had to do the same thing to their collections whol are very rude. All this at the holidays, I have survived with my company through all the hurdes of the economy and they have made it to almost close my company due to my cash flow.
In addition, they sent me to collections for this, They sent me to an attorney whom is pathetic and has no better customer service skills or solutions.
I am starting my New Year off with the theory “support small Business” never bank or einvest in large companies, minimize doing any sort of business with corporations if there is a company local you can do business with do so.
If anyone has any ideas or success stores, please email me on my next step with American Express.
By the way the points they give you, they truly don't give you, MERCHANTS PAY POINTS WHEN YOU USE YOUR CARD AT THEIR BUSINESS. Lets all pay cash and and let these companies know what it feels like, and how it hurts!
It is time to take stands American and stop letting companies like AMERICAN EXPRESS whom NEEDS TO BE CLOSED effect us !
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