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UBid Complaint - Not worth the risk... - Tablet PC
Tablet PC - Complaint
If ANYTHING goes wrong with your purchase, it is simply not worth the hassle in trying to get it resolved. No response to emails. Hold times on the phone are 1 hour+.
Company Response:
While we are short staffed we do take every issue presented very seriously. Sometimes the hold times can be a little excessive and we attempt to resolve all emails within 48 hours of receiving them.
Comments:
Posted by timgiardina on 2011-01-14:
Interesting that my public complaint got a response within 12 hours, but my many emails over the last week have gone COMPLETELY unanswered.
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