Harris Teeter Compliment - Great Customer Service
CARY, NORTH CAROLINA -- I selected several items at Harris Teeter and after checking out, discovered that I was charged an incorrect price for a pound of coffee. The price tab on the shelf was lower than the check out price. I went to customer service with the receipt and the manager checked the price and guess what? Fully expecting to be refunded the difference, I was refunded the full amount and got to keep the coffee! The CS manager explained when this happens, you get a full refund of the disputed price!
Now that is Good customer service!