Sirius Satellite Radio Complaint - Automatic payments - Monthly service
In December of 2009 I purchased gift cards for my daughter in law as a Christmas gift. She entered the info and had service for the year. However last month she was automatically renewed on her credit card which they also had on file. I also was automatically charged for her renewal in Dec. 2010. When I called they told me that they had explained that I would automatically be renewed. I asked how they could do that on gift cards. They then wanted to know where the gift cards were. I stated she used them which they disagreed with. They finally agreed to cancel the charge to my account although they did charge for usage from the 23rd of Dec. 2010 until today Jan. 14 2011 because they said she had the service on which had nothing to do with me.
To summarize. I was automatically charged a recurring fee for 180.00 worth of gift cards. She also was billed for the year on her credit card.