Enterprise Rent-A-Car Complaint - Bait and Switch Tactic AND dishonest with vehicle condition
INWOOD, NEW YORK -- My insurance has a feature that allows me a rental car while my vehicle (Ford Focus) is in the shop. They recommended Enterprise. At Enterprise they offered me any vehicle on the lot for $27.26/day. They wanted me to take a Mustang or a Chrysler 300 but I wanted a Ford Focus because my wife would be driving and she would be accustomed to the small car. It turned out that my wife could not take the car because of the blizzard we had in NY (difficult to park at her work). So I made the decision to take the Chrysler 300. The sales representative said I had "the pick of the lot" and the agreement I signed was for $27.26/day. I didn't mind: the insurance would cover it. When I returned the rental car immediately they pointed out a dent on the front bumper that I was unaware of. In retrospect I should have inspected the vehicle myself but I was going on their honesty. I believe that the dent was there before I got the vehicle. Then they told me I had to pay $211.43. WHAT!!!
They changed the charge from $27.26/day to $50.00/day without informing me. So it went over what the insurance company covered. The maximum that the insurance company would cover was $50.00/day; so they took advantage of this (WITHOUT INFORMING ME). On the copy that I have you can clearly see where they changed the charge in pen. They are also saying that they will contact my insurance concerning the dent. But I signed an optional damage waiver.
Is there anything I can do legally regarding this situation?