Comcast Corporation Complaint - Comcast Triple Play phone order
I spent 2 hours on phone ordering Comcast triple play service
via toll free number on Comcast website.
I was scammed... almost.
Bridgevine company answer phone on behalf of Comcast.
I told him I was looking at online promotions, he said because I was a current longtime cable customer he would give me triple play for 12 months, no contract @ 39.99 a month. I closed the deal with him, set up installation with the next department he forwarded me to.
I woke up this morning, called Comcast to confirm order. Bridgevine company, in behalf of Comcast had ordered me no cable TV, Internet@ 44.99 for 6 months and telephone for 29.99.
I had received no documentation from anyone via email so I suspected the nightmare was in progress.
While talking to Comcast to review order, I asked them to cancel entire order... what would they do if they were me? I was told to call their subcontractor and complain...
What else can I do to make Comcast's life a little easier?