Ashley Furniture Complaint - Table finish problem
CARMEL, INDIANA -- I purchased a table and chairs from Ashley furniture in early 2010. The finish appears to soften and turn white when anything is placed on it that is the slightest bit hot. We are not talking something that should have a hot pad under it, but a cup of coffee, a piece of pizza on a paper plate, pancakes on a plate etc. I called Ashley and they told me that because I purchased the table from a store that was closing, there is no warranty. I agree the store was closing but the table and chairs was delivered out of warehouse completely packaged in boxes, not a floor model. They are now using that as an excuse to not replace or correct the table. If I hadn't have purchased this from a store that was closing it would have been sold through a different store and would have been covered by warranty but they are using this as a lame excuse not to cover the problem.