Diamonds International Complaint - Fraudulent sales/overpriced products
I purchased an Asher tanzanite and opal ring along with a Michele watch at the DI in Belize while on a Carnival cruise. I agree with other posts - DO NOT BUY FROM DIAMONDS INTERNATIONAL!! The ring was bought for $1000 and came with an appraisal and receipt stating the tanzanite stone was 1.15 carats. The watch cost $300 and was delivered without any documentation. I contacted the watch manufacturer and learned the watch had been discontinued in 2004 - six years before I bought it. Unbelievable. I contacted Asher to get the "passport" for the ring as the Belize DI store could not locate the passport which they had represented "came with all Asher rings". After emailing Asher a photo of the ring, they sent the passport. Guess what? The tanzanite stone is only. 5 carats. I contacted DI's customer service and emailed them all the paperwork - receipt, appraisal, photos of the ring and a copy of the passport (which has a photo of the ring). They claim the passport is not for the ring I bought (the ID# on the receipt "does not match") yet the photo of the ring on the passport is THE EXACT RING PURCHASED!!