Comcast Corporation Complaint - Company does not care about its customers
When I tried to get Comcast service (June 2008), I was told that I could not because I apparently had service in three different homes and businesses. I knew that I did not, so I thought someone stole my identity and got cable. This went on for over a month until a lady by the name of Karen called me to tell me that it was a mistake. She apologized and told me if I still wanted service that they would work something out. Then I spoke to Gina who promised me a few months free of service (6 months) and a year free of HBO and Showtime. Well, I should have looked at that as a sign, because that was a start to my problems.
My problems are:
Cable is not working properly. Receiving constant error messages.
Phone and internet works intermittent.
August 2008 - Feb. 2009 I have met all of the techs at Comcast who could not fix the problem. I was given an additional 6 months of free service for the inconvenience and also to assist with finding out the problems.
March 2009 - April 2009
The same problems along with new problems with the Comcast service and no one can tell me if the problem can be fixed.
June 2009 - January 2011
I am having problems and the person that I am working with in the Comcast corporate office does not seem to care of the problems that I am experiencing.