Gateway Informative - Gateway is not all bad!
I must first qualify my review, I am a component level PC technician / IT support and forensic specialist, often hardware manufacturers get a black eye from irresponsible software vendors "pushing" a beta release of an OS that's not ready for release to the general public. My Gateway experience follows.
In Nov of 2009 I purchased a refurbished Gateway NV5214u and Western Digital 500GB HD from the CompUSA/Tiger Direct group. I was totally Jazzed,
everything I wanted in a laptop and a screaming deal to top it all off.
I ripped that puppy out of the box and began the initial charge, once the battery's forming charge was complete, with a quart of "DD" coffee and chomping at the bit I powered up, the laptop came preloaded with "Vista Home Entertainment" version, in several min I was greeted with a pleasing blue/gray frame around the famous BSOD (blue screen of death), OK let's play, 45 min later after much keypunching and profanity BSOD persisted!
OK, pop open the optical drive a stuff a Suse 11.2 "Live CD" and reboot,
following the post screen came the hardware inventory, well son of a gun, I ran the memory diagnostic and loaded live mode, everything was there.
Great! Not a hardware but a driver issue, don't have to return it.
Now with confidence I shutdown, pulled the 350GB Seagate drive installing the 500GB Western Digital and loaded Suse 11.2 Linux, which was the initial plan. About 2 hours later the laptop of my dreams was sitting
before me, It hasn’t missed a beat since.
A few months later I upgraded to 11.3, in the following months I have been so pleased I have purchased 4 more of these laptops at baby needs shoes prices, all not working, all responding to the same therapy.
Thanks Bill, never could have afforded them if they worked!
Advise for all purchasing new computers / electronics. Follow the initial charging instructions! All semiconductors are subject to "New device mortality rates" the longer the device has been operating the more reliable it is. General guidelines advise a minimum "burn in" of 200 hours for hi-rel applications. I leave my new stuff on for months, if it's destine to fail it's going to do it while it's under warranty.
For computers, STFW for "live CD distributions" these are alternative OS's that run albeit slowly but entirely off the CD without altering your hard drive. A wonderful tool to find who's really responsible for your misery.
Ultimately it's always "caveat emptor" arm yourself with knowledge, you'll find life requires far less KY jelly, best of decisions and fortune to all.
"I fix windows but I work on Linux"