Hewlet-Packard Complaint - Don't buy from Hewlitt Packard
ORLANDO,FL -- I purchased a printer by phone from the HP Company. I decided I didn't want it so I called back to cancel. Too bad they shipped it IMMEDIATELY but was told I could return it by Fed EX. When it arrived I immediately shipped it back via Fed EX with HP's return packing slip and pre-printed label. I have printed proof that the printer reached HP. I called and asked where was my refund? I was told it would be refunded with 1 hour. Now a week later the HP Supervisor states HP doesn't know where the prinnter is so they cannot refund my money until THEY find the printer. I have proof HP accepted the printer and it's NOT my fault they can't find it. Why should I have to wait to receive the refund because of their mistake. NO MORE Hewlett Oackard for me, fast to sell but the WORST CUSTOMER SERVICE ON THIS EARTH.