Simplexity/Wirefly Informative - Simplexity/Wirefly fined me.

Review by nilroy_SJ on 2011-01-17
I have received a mail from Simplexity charging me 300$ for 'Early Termination of Wireless Service'.

I bought a HTC Aria handset with AT&T service plan from Wirefly.com.

I was out of country and didn't pay and use my phone for two months.

My service was discontinued and later on, when I came back, I resumed the service by paying my dues to AT&T. AT&T was prompt and everything is in place over a phone call with their customer service person. Upon request AT&T wavered by fine as well .

I got the above mentioned mail from Simplexity for breaking another contract which they claim that I agreed to while purchasing the a handset. Simplexity has mentioned in the mail that they will take appropriate action to collect the discount and report to 'Credit Reporting Bureau' if I don't pay the fine.

My question is how bad will it be, if I don't pay up?
Comments:1 Replies - Latest reply on 2011-01-30
Posted by Wirefly_Kim on 2011-01-30:
Hi, I work at Wirefly's HQ. Wirefly promises you savings in the form of instant discounts with no rebates or gimmicks when you sign up for wireless carrier service. Delivering on this promise means that you must agree to maintain your agreement for a minimum of 6 months after activation. Deactivating your phone, or downgrading features or the rate plan, may lead to additional charges.

That being said, I would like to review your order and work with you to see if there is anything that we can do for you. If you would please email me your order number and contact information to onlinesupport@wirefly.com, I will be happy to review your order and address your issues.

I look forward to hearing from you soon and assisting you as soon as possible.

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