United Airlines Complaint - Stolen Mileage Plus Miles
Okay, I know I am not the only one this has happened to based on the other complaints I see listed. United Airlines in what amounts to pure theft, stole 134,000 miles out of my Mileage Plus account. These were "old miles" before all of this nonsense about having to track your miles before they expire at midnight crap that airlines are concocting to go back on the promises they made to they loyal customers in the 80's.
The irony is that while I was earning these miles flying all over the place I had no time to use them. Now that I am not traveling like I used to I want to enjoy the miles. And guess what? They have stolen them. I received absolutely no notification whatsoever of their plans to do this.
All contact with United customer service on this matter was more than a waste of time. They pretty much told me I should have been following all of this on their web site. I was incredulous. Now that is something I do on a regular basis.
Consequently I am going to take another route. A class action suit. I have already contacted an attorney. Please email me if you are interested in joining the suit. I can be reached at email@example.com.
I am not sure if we can win, but I am sure United will feel the pain of stealing from their loyal customers.