Hughes Net Complaint - Don't get Hughes Net
I live out in the country and thought I had to have Hughes Net, turns out cell phone companies have wireless that works just fine. I paid Hughes Net extra for the "Pro" speed and it was soooo slow that I had difficulty downloading videos for class. But my main complaint was their IT department. First they were very difficult to understand, most of them do not speak good English, then it would feel like I was inconveniencing them when I called for their help. They could not help me so I finally gave up and cancelled. The thing that upset me even more was that I held up to my part of the contract, I paid every month on time, yet every time you turn around the internet was down. They could not fix it this last time, and still I had to pay $265 early termination fee, how messed up is that??
On the up side I got Verizon wireless internet, it is faster, cheap, and it can go where I go.