Starbucks Complaint - Starbucks -- Long Lines, Poor Customer Service
I've drawn the line with Starbucks. I tried to purchase coffee at Starbucks, Chino Hills, California. Here is what I got: a fifteen minute wait and a rude barista. If you want a refill, they make you wait in the line all over again, rather than fitting it in during a logical pause in their routine -- even if you pre-paid for the refill the first time, you must wait 15 minutes in line again.
I'm not giving friends Starbucks gift cards anymore and I'm not spending high prices for long waits, and poor customer service at the counter.
It's so sad to see a formerly great American company fall so far, so fast.